Newsroom
Press Releases
Articles
Thought Leadership
Latest Press Releases
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Latest Articles
Cybersecurity Must Be a Forethought for Retailers on the Road to Digital Transformation
Digital transformation has helped revolutionize industries through the introduction of innovative technology, but it certainly had its most profound impact on the retail sector. Digitalization sparked the rise of e-commerce, with the market currently valued at $3.3 trillion and predicted to reach $5.4 trillion by 2026. Furthermore, the vast array of devices and applications has allowed retailers to create new, immersive, and personalized customer experiences (CX), both for in-store and online shopping.
As the Retail Industry Continues to Evolve, the Best Retailers are Transforming Omnichannel Communications
The exponential growth of our global digital economy has exacerbated hyper-competition within the retail industry as the market becomes increasingly saturated with ambitious companies aiming to differentiate themselves and achieve their growth targets.
As More Business Moves to the Cloud and Cyber Attacks Grow, AI-Driven SD-WANs Pick Up Momentum
Digital transformation has forever changed the world as we know it, with the most prominent shift being the introduction of a vast array of innovative devices and applications. These new technologies, such as artificial intelligence (AI), the Internet of Things (IoT), and 5G WiFi, have allowed both consumers and businesses to revolutionize their daily processes, simplifying and optimizing them.
Latest Thought Leadership
When the Customer Experience is Everything for Retailers, More Intelligent Digital Communications Platforms Drive Better Outcomes for Customers and Teams
The digital age has dramatically overhauled how and where services are delivered across a myriad of industries. As a result, it has never been easier for new businesses to enter previously inaccessible markets to try and gouge out their own share from the dominant giants.
Keys to Successful Digital Transformation Across the Three Cs: Connectivity, Communication and Collaboration
According to a study by McKinsey, seventy percent of transformations fail. Contributing factors include “insufficiently high aspirations, a lack of engagement within the organization, and limited investment in resources and skills across the organization to sustain the change, among others.”
Teams Direct Routing as a Service in Service of U.S. Government Agencies: Comply and Grow
According to Microsoft, cloud-based calling will overtake premises-based calling by 2026 while, in the immediate term, the growth of Microsoft Teams in the context of the dramatic rise of work-from-home double year over year (from 2021 to 2022).
Upcoming Events
29
SEP
APTA TRANSform Conference
The flagship event for public transportation professionals September 29 – October 2, 2024 in Anaheim, CA. More Details
21
OCT
Cisco WebexONE 2024
Cisco’s event focused on AI collaboration and customer experiences from October 21-24, 2024 in Ft Lauderdale, FL. More Details
12
JAN
NRF25 Retail’s Big Show
Nationwide event for retail January 12-14, 2025 in NYC. More Details