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Latest Articles

Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments

There is a reason why the MSP industry continues to grow faster than nearly every other segment in technology and telecom – it is called the cloud. The Managed Service Providers that made the leap to the cloud early are growing at a rapid pace, replacing what used to be called “IT Outsourcing.” Small, medium, and large MSPs are in a great position to attract customers and serve them far better and for far less money and risk than the classic, traditional “outsourcers” that had the means to build massive, shared infrastructure.

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Born in the Cloud, Built on AI: Juniper and ConnX Bring Next-Level Performance and User Experience to the Edge

The WAN edge is critical to supporting the best user experiences from client-to-cloud, a challenge that was fundamental to Juniper Networks’ acquisition of 128 Technology at the end of 2019. That transaction created what was arguably the most unique and innovative technology in the SD-WAN space since its inception, by bringing indispensable insight and control to Juniper and, more importantly, to the Managed Service Providers (MSPs) who are transforming mission-critical, distributed enterprise networks for their global customer bases.

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Latest Thought Leadership

Upcoming Events

29

SEP

APTA TRANSform Conference

The flagship event for public transportation professionals September 29 – October 2, 2024 in Anaheim, CA. More Details

21

OCT

Cisco WebexONE 2024

Cisco’s event focused on AI collaboration and customer experiences from October 21-24, 2024 in Ft Lauderdale, FL.  More Details

12

JAN

NRF25 Retail’s Big Show

Nationwide event for retail January 12-14, 2025 in NYC. More Details

Contact us today to see how we can help move your mission critical communications to the cloud.