Digital First Cloud Customer Experiences
Drive excellent customer experiences. Digital platforms drive exponentially more profitable customer service operations.
Consistent customer satisfaction is the single most important factor on which businesses compete.
Experience is everything!
ConnX’s digital-first, personalized, predictive and proactive service engagements bring customers convenient, friendly experiences. Just the right mix of omnichannel CX can save enterprises money while generating priceless, data-driven insights. These insights inform the development of new products, clarify ways to stay connected and retain the highest value customers.
ConnX makes digital first cloud customer experience richer.
Predictive service enterprises to take the initiative when solving customer problems, and the use of AI can help enterprises automate personalized, hyper-convenient interactions by following a customer along their digital journey, providing fast, friendly and free help when needed most.
Event data, telemetry data, profile data, transactional data, CRM data, asset data, and more can be used to deliver authentic, dynamic customer communications, which is why ConnX works with global leaders, integrating their solutions into our offerings.
ConnX Global Multiservice Communication as a Service Platform
Simplify enterprise connectivity, collaboration, and service & security assurance
A world of real time communications services delivered over a unified platform.
Secure and scalable, monitored and managed via powerful, intelligent and intuitive portal.
Global Network Connectivity
Unified Communications
Maestro Orchestration Platform
ConnX Cloud Contact Center
ConnX Maestro Orchestration Platform
ConnX Service Assurance
ConnX Security as a Service
Managed Services
The beauty of the ConnX offering is simplicity.
We deliver all services over our Maestro platform. Our customers can choose the services they need and support their IT teams with experts from the ConnX team. We’re open to understanding your organization’s needs, and helping you map a path to greater success. Contact us to learn more about our digital transformation services.