ConnX Cloud Voice With Webex
ConnX Cloud Voice for Webex
A comprehensive unified communications solution with real‑time insights, automated tasks, and optimized value.
Empower your business with a next-generation communications solution. Connx Cloud Voice with Webex delivers a seamless customer experience, automates tasks for operational efficiency, and optimizes costs through features like PSTN calling management. Additionally, it offers the scalability and flexibility to adapt to your growth while providing AI-powered insights for better decision-making.
Overview
In today’s fast-paced business world, effective customer engagement and communication are crucial for success.
ConnX Voice for Webex, built on ConnX’s vast communications expertise and combined with AI innovation, empowers enterprises by seamlessly integrating and migrating legacy systems. Enhancing customer experiences, streamlining operations, ensuring compliance, and optimizing PSTN costs, ConnX Voice for Webex unifies UCaaS, CCaaS and SIPTaaS, to strengthen security and transform interactions.
Calling
Stay connected with our modern business phone system and flexible calling options.
Meetings
Drive more productive meetings with AI-powered experiences and high-quality audio and video.
Messaging
Collaborate asynchronously with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings.
Polling
Enable active participation in every meeting with quizzes, polling, and interactive Q&A.
Webinars
Host high quality webinars and drive engagement with immersive content and interactive audience experiences.
Events
Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more.
Whiteboarding
Unleash creativity with a digital whiteboarding solution for everyone, on any device.
Video Messaging
Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.
With the ability to make and receive calls across any device, your teams have the freedom to work from the office, at home or on the go.
Combines calling, meetings, messaging, and team collaboration into one easy-to-use solution that empowers teams of all sizes to get work done.
The control you need, with the simplicity you expect. An intuitive interface for IT administration, and a self-care portal giving users control over basic settings and preferences.
Transition your organization to the cloud at your own pace with our "Integrate to Migrate" strategy.
We Do Telecommunication Assessments
We Can Migrate You
ConnX uses our own “Integrate to Migrate” strategy to better understand your current configurations, integrations and workflows so that there are zero disruptions to your business.
Voice Queues
Agent Experience
Supervisor Experience
Attendant Console
Voice Queues
Voice queues deliver a complete call center experience, including customizable greetings, estimated wait times, callback requests, and flexible routing options including skills or priority-based routing.
Attendant Console
Attendant Console provides receptionists, attendants, and operators with a single interface to easily manage a high volume of incoming calls. This powerful experience is built right into the calling app to boost your productivity and work efficiency.
Agent Experience
Elevate your agents to be able to deliver exceptional customer experience with tools built into our calling app. Select queues, lines, and make every call more productive.
Supervisor Experience
Our supervisor desktop provides immediate insight into agent activity across queues. Supervisors can quickly see the status of agents and add or remove them from queues to accommodate fluctuations in call volumes.