Amazon + ConnX
Building upon legacy to deliver future-proof solutions.
We understand the importance of a robust voice communications infrastructure. That’s why we have partnered with Amazon and AWS to offer comprehensive services that leverage AWS Chime, including SIP Trunking, DIDs, and AWS Voice Connect. With ConnX, you can rest assured that your voice communications are in capable hands.
With over thirty years of deep domain expertise in migrating legacy workloads to the cloud, ConnX is your expert choice for migrating to Amazon Connect and integrating with leading third-party collaboration platforms such as Microsoft Teams and Cisco Webex. ConnX unblocks your adoption of modern contact center infrastructure by ensuring your teams communicate effortlessly and seamlessly regardless of the tools they use.
OUR SOLUTIONS
Delivering business outcomes together.
SIP-Truncking/DIDs
Migrate to a secure and inexpensive platform for phone numbers, and inbound and outbound calls.
On-Net Integration for Teams
Unblocks Amazon Connect adoption by providing interoperability with Microsoft Teams, providing integrated directory, calling, chat, presence and transfer of caller information.Manages the enormous complexity of merging fragmented infrastructures.
On-Net Integration for Webex
Unblocks Amazon Connect adoption by providing interoperability with Webex, providing integrated directory, calling, chat, presence and transfer of caller information. Manages the enormous complexity of merging fragmented infrastructures.
ConnX AI Assist
Unlock AI-assisted voice-based solutions that Elevate client interactions, enhance collaboration, and drive productivity with Virtual Agents, Virtual Coaches, and chatbots, as well as recording, transcription, translation, and sentiment and intent analysis
The Power of AI with Amazon and ConnX
Another advantage is the integration of our full Conversational and Generative AI technology stack, which leverages AWS services to provide advanced features such as call recording, transcription, translation, sentiment and intent analysis, chatbots, virtual coaches, and virtual agents. This allows you to automate tasks, analyze conversations, and provide personalized experiences to your customers.
Our partners hold us to the highest standards.
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