Never A More Exciting Time for Teams: Here’s How ConnX Makes Microsoft Teams Experiences Better

18
March, 2022
The Covid-19 pandemic accelerated all things digital, including e-commerce, automation, and most notably remote work, as known as work from home (WFH). Pre-pandemic, only roughly 2 percent of the U.S. workforce was working remotely, but by May 2020, that number had risen to close to 70 percent. Even now, nearly two years removed from the start of the quarantine, 16 percent of companies in the world are 100 percent remote, with 85 percent of managers believing that having teams with remote workers has become the new norm.

The main reason driving the continuation of WFH stems from the side of the employee, as 77 percent of remote workers say they’re more productive when working from home. However, this increased productivity can only happen if the employees are able to reliably contact and work with each other from afar. This has made stable, efficient digital communication and collaboration platforms a priority for the modern-day enterprise.

An adequate communication/collaboration platform enables employees to interact and share ideas, and can build a sense of community and trust, which encourages innovation, and helps solve problems in real-time. Along with increased productivity, they can also help reduce turnover by up 60 percent, saving companies money in the long run,

While there are a variety of innovative devices and applications that can help create the communication and collaboration platform organizations today seek, the most commonly used platform today is Microsoft Teams. Microsoft Teams is cloud-based team collaboration software that is part of the Microsoft 365 and Office 365 suite of applications. The core capabilities in Microsoft Teams include business messaging, calling, video meetings and file sharing.

As of the start of 2022, Microsoft stated that the monthly active Teams users surpassed 270 million, up from 250 million monthly active Teams users, a figure Microsoft officials cited in July 2021. With the increased use in technology and WFH by businesses, as well as the benefits Microsoft Teams has to offer, these numbers were not surprising.

Leveraging Microsoft Teams collaboration capabilities enables companies to move beyond transactional messages and meetings and focus on the flow of work. Abilities like shareable calendars and offline autosend make it easy for employees to always be on the same page.

Videoconferencing, which has become a mainstay of life post-pandemic, also gets improved through a series of Teams enhancements that make meetings more efficient and intuitive. Automatic noise suppression allows employees to remove unwelcome background noise during Teams calls. On top of this, automatic end-of-meeting notifications tell participants when five minutes are remaining in a meeting, so everybody knows when it’s time to start wrapping up.

Finally, Microsoft Teams streamlines work, saving time and money for the business, by bringing together chat, calls, meetings, Microsoft 365 apps, and third-party tools in one centralized location. Streamlined file sharing enables users to create a shareable link for any file stored in Teams and directly set the appropriate permissions. Teams also includes a history menu, enabling users to quickly return to places they’ve recently visited, including activities, channels, conversations, tabs, files, and apps.

At ConnX, we see that enterprises continue to adopt Microsoft Teams as a simplified and unified cloud- based productivity platform, and understand the impact it’s having on the business world. This is why we offer ConnX Microsoft Teams Direct Routing, the fully-managed global solution for cloud voice and premium remote meetings.

ConnX delivers a fully-managed global solution on our resilient global backbone that satisfies even the most stringent quality and security requirements of Wall Street financial solutions that depend on ConnX for clear, secure, and always available communications.

ConnX optimizes Microsoft Teams Direct Routing to deliver the highest quality voice, video and messaging for truly unified, cloud-based collaboration and communication. ConnX provides georedundant UC nodes aligned with Microsoft data centers, as well as full PBX capabilities including key system functionality and low-cost POTS alternatives.

ConnX can also support hybrid PBX networks via SIP trunking and develop phased migration plans. We also support a variety of devices, from phones, headsets, video systems, SBC, uCPE, and edge/access devices.

Overall, ConnX Microsoft Teams Direct Routing offers companies faster deployment, interoperability, in- depth planning, ease of porting, and simplicity across the board. And as we as a society continue to venture into a new digital age, WFH and digital communications and collaboration tools are only going to become more critical. For companies who wish to remain competitive and meet consumer expectations, ConnX Microsoft Teams can help them achieve that goal.